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Home > Reservations > Refunds & Cancellation Policy

Cancellation & Refunds Policy

Cancellations

Cancellations received 90 days prior to your ski date will be refunded in full. Cancellations received within 90 days of your arrival are 100% non-refundable unless the space can be filled.

Inside the 90 day period prior to your ski date, in the event that you are unable to ski with us, you may fill your spot with another guest. We ask that the office be informed of the name change as soon as possible. A $50 administration fee will be charged per replaced seat.

You may request K3 to try and find a replacement skier for you. If a full paying replacement can be found, your payment will be refunded in full minus an administrative fee. The administrative fee is $50 per cancelled seat, or $100 per seat if you are cancelling within 2 days prior of skiing. If the seat is not filled, your full payment is 100% non-refundable. There will be no exceptions to this policy.

K3 reserves the right to cancel ski dates at any time. Under no circumstance is the company responsible for the clients’ inconvenience or travel expenses.  K3 is responsible for transporting guests from Last Spike Lodging to the lodge, but guests are reminded it is their responsibility to be at the Last Spike Lodging at the designated time. 

If guests are unable to attend due to an injury or illness, our cancellation policy will apply. We strongly recommend guests purchase Visitors to Canada Medical and/or Trip Cancellation Insurance. We can recommend Lifestyle Financial Services for all your insurance needs.

 

Refunds

K3 does not give refunds or credits for those days when ski quality is not good. Just as we do not charge a premium for those deep-powder days when skiing is excellent, we do not refund or reduce rates when ski conditions are poor.

We try hard to make the best of what nature gives us, but there is only so much we can do as we cannot control the weather.

In the event of skiing conditions being very poor due to weather (for example, rain at all elevations), we may (at our sole discretion) cancel the ski program. In this event we will refund you for the missed day, or part of the day, on a pro rata basis. 



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